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TERMS AND CONDITIONS

Terms and Conditions

A legal agreement between:
The Gym: VYC LTD (CrossFit F15) – Referred to as CF15
Registered address: 81, Triq Tal Qroqq, Msida
and
The Client: An individual or group of individuals using the services or advice of the gym.


CF15 Terms & Conditions

The following General Terms and Conditions are intended to define the contractual obligations between the client and CF15, and the conditions of sale. Please read these Terms & Conditions carefully. All services, offers, and reservations are subject to these Terms & Conditions. By training at CF15, subscribing to our offers, or using additional services, you accept the Terms & Conditions outlined below. CF15 reserves the right to reject any application if deemed unsuitable at its own discretion. All CF15 clients are required to adhere to these rules and regulations but also to any rules sent by e-mails.


#1 Acceptance

1.1 The client acknowledges they have read, understood, and accepted these Terms and Conditions.
1.2 CF15’s data records constitute evidence of all transactions made by the client.
1.3 The client agrees to CF15’s Terms & Conditions upon signing up and checking the box ‘By signing up, I agree to these terms & conditions’ on the booking app: Momence, equivalent to signing in person.
1.4 Invoices, emails, and communications also demonstrate the client’s commitment and acceptance of the Terms & Conditions.


#2 Registration and Client’s Commitments

2.1 Registration is free, without any obligation to purchase.
2.2 Upon registration, the client agrees to CF15’s Terms & Conditions and the Waiver.
2.3 Clients must provide accurate personal information for sign-up.


#3 Responsibility and Behaviour of the Client

3.1 The client must have public liability insurance and comprehensive health or medical insurance.
3.2 The client is fully responsible for their actions during workouts/training and any resulting damage or loss. The client agrees to indemnify CF15 for any harm caused.
3.3 The client agrees to follow the law, refrain from harming themselves or others, and take full responsibility for any consequences.
3.4 The client agrees to abide by the gym’s rules and policies, available on the website under “About CrossFit F15” – “Policies and Rules.” Breaches of these rules may result in penalties or membership termination without refund.
3.5 CF15, its staff, and its partners are not responsible for injury, accident, theft, damage, or other risks during workouts or activities.
3.6 The client is responsible for their own safety.


#4 CF15 Commitments and Liabilities

4.1 CF15 is not legally responsible for the client during or outside gym time.
4.2 CF15 cannot guarantee specific weight-loss or fitness results within a set time frame.
4.3 The client acknowledges that participation in CrossFit and other physical activities carries inherent risks, and CF15 is not liable for injuries or damages incurred during training.
4.4 CF15 is not liable for events beyond its control, such as illness, injury, theft, or other risks.
4.5 CF15 is not responsible for accidents at third-party locations; the client is responsible for securing their own personal liability or health insurance.
4.6 CF15’s liability is limited to the value of the services provided.
4.7 The client agrees that their image may be used for commercial and advertisement purposes during activities at CF15.


#5 Prices

5.1 CF15 reserves the right to adjust prices. Services are charged at the rate applicable on the registration date.
5.2 Prices are in Euros and include VAT but exclude card transaction fees.


#6 General Terms of Payment and Reimbursement

6.1 CF15 does not provide refunds or suspend memberships or transfer memberships
6.2 Memberships can only be paused or extended for health reasons with a doctor’s certificate stating the reason of inactivity and the time of inactivity. If the client cannot resume training, memberships may be canceled but no refund will be issued.
6.3 A membership may be canceled if unused within 24 hours of purchase. If at least one booking has been made, 1/3 of the membership cost will be charged for cancellations within the 24-hour period. After 24 hours, no refund is provided.


#7 Unavoidable Circumstances

7.1 CF15 and its partners or suppliers are released from their contractual obligations upon the occurrence of a force majeure event, or any act attributable to a third party, or any other circumstances or external cause and / or independent of CF15 staff, directly or indirectly preventing CF15 from meeting its contractual obligations. In these circumstances, any delay or failure to perform its obligations may give rise to damages. Cases of force majeure include, without limitation, in addition to the cases recognised by the courts, all natural disasters, acts of war, public order offence, epidemics, fires, floods and other disasters, acts of any government, all strikes in any form whatsoever (internal, external, …) and any malfunction of the Internet or networks.


#8 Confidentiality

8.1 The client agrees not to disclose any information regarding CF15 and its partners to competitors or other parties.


#9 Applicable Law and Disputes

9.1 These Terms & Conditions are subject to the laws of Malta. Any disputes will be settled in the court of Malta.


#10 Booking and Cancellation Policies

Booking Policies:

  1. Clients can book up to 4 classes at a time with unlimited memberships (1 month, 3 months, 6 months).
  2. Overbooking beyond the limit will require payment equivalent to a drop-in fee (20 euros) 
  3. Clients with session packs or Flexi memberships have no booking limits, however for each no show or late cancellation the class credit will be lost and not refunded or credited back. 


Class Cancellation Policies:

Late cancellation = Cancellation made less than 3 hours before the class scheduled time.
No-Show = Not attending a booking without cancellation.

  1. Clients must cancel a class no later than 3 hours before its start time to avoid being marked as a late cancellation.
  2. For the 6:30 AM classes, cancellations must be made no later than 11:30 PM the day before, or it will be considered a late cancellation.
  3. After 2 late cancellations or 2 no-shows within a 45-day period, a charge of 9 euros will be applied.
  4. If the automatic charge fails, the client’s membership will be frozen, and all their future bookings will be canceled until the charge is successfully paid. Bookings will not be recovered.
  5. There is a lateness tolerance of a maximum of 5 minutes. If a client arrives later than 5 minutes after the class start time, they will not be allowed to participate and will be marked as a no-show.
  6. Open gym attendance is proven by self check-in by the member. Failure to check-in will be considered as one no show. 

#11 Introduction Offer Terms

11.1 The introduction offer is valid for 10 days, starting from the date of the first booking made, not the date of the first class attended. If a class is booked and later canceled, the 10-day period will still begin from the original booking date.
11.2 The offer must be activated by making a booking within 30 days from the date of purchase. If no bookings are made within this period, the offer will be canceled without refund.
11.3 While the introduction offer is advertised as unlimited, actual usage may be subject to gym capacity and the number of participants. The number of available classes will be displayed on the purchase page and define the cap on attendance.
11.4 This offer is non-refundable, even if no bookings are made during the 10-day active period.
11.5 Bookings for weightlifting classes, open gym, CrossFit Performance, and Barbell Cycling are excluded from this offer.
11.6 The gym’s standard cancellation policy applies to this offer. If a client late cancels or no-shows for a class, that class will be forfeited and not credited back.
11.7 The offer cannot be paused or extended under any circumstances.

You are solely responsible for managing your class reservations, waitlists, and cancellations. When you arrive at CFF15 for class, you are responsible for your self-check in so we know you are present. If you are not signed in by 5 minutes before the scheduled class time, you will be considered a no-show. If you arrive more than 5 minutes after class begins, you will not be allowed in class. You will not be refunded.

You are solely responsible for managing your reservations and for cancelling classes within the framework of our cancellation policy. If you book multiple classes or are on the waitlist for multiple classes, you are solely responsible for canceling your classes within our cancellation policy. If you reserve a class by accident, or double book a class, or double book yourself on the waitlist, CrossFit F15 will not be held responsible.

I have read these terms and conditions carefully and fully understand its content. I acknowledge that I am voluntarily waiving certain legal rights by signing this terms and conditions. I agree that my electronic signature or physical signature on this document, or ticking the box “By signing up, I agree to these terms and conditions” shall be as valid as if I had signed it in person. Please refer to our website for additional rules and policies regarding bookings, cancellations, and membership management.